The Joy of Non-Functional Requirements

Posted on April 30, 2011

ITILv3's "Service Design" book, in section 5.1 regarding Requirements Engineering defines 3 types of requirements: "Functional requirements are those specifically required to support a particular business function." "Management and operational requirements (sometimes referred to as non-functional requirements) address the need for a responsive, available, and secure service, and deal with such issues as ease of deployment, operability, ...

Read More