Management
8 All things are full of weariness; a man cannot utter it; the eye is not satisfied with seeing, nor the ear filled with hearing. 9 What has been is what will be, and what has been done is what will be done, and there is nothing new under the sun. 10 Is there a thing of which it is said, “See, this is new”? It has been already in the ages before us. 11 There is no remembrance of former things, nor will there be any remembra...
ITILv3's "Service Design" book, in section 5.1 regarding Requirements Engineering defines 3 types of requirements: "Functional requirements are those specifically required to support a particular business function." "Management and operational requirements (sometimes referred to as non-functional requirements) address the need for a responsive, available, and secure service, and deal with such issues as ease of deployment, operability, ...
Dr. Russell Ackoff was not the father of System Thinking, but he was in my opinion its best disciple. A voice of reason in the wilderness. In the following is one of many you will find on YouTube (I recommend you watch as many as you can), but there are a great number of important points he makes that I'd ask you to carefully ponder: "There are 5 types of content in the human mind: data, information, knowledge, understanding, and ...
Wisdom, it is said by Lt. Cmdr. Data, "is the difference between knowledge and experience." Two of my hero's of the 20th Century are W. Edwards Deming and Russell L. Ackoff. Deming is commonly thought of as the "father of quality". He taught the Japanese about quality and management in the 50's and from it Japanese redefined manufacturing and the Toyota Production System (TPS) has become LEAN, which is changing the way all companies do ...